Afterglow of sunset along the lake

Manage Your Debit Cards 24/7

Take control of your debit card finances with the user-friendly Card Control feature in your digital banking platform. This intuitive feature empowers you to manage your debit card accounts effortlessly, ensuring financial peace of mind at all times.

Benefits of Card Controls

Lock or unlock your card instantly: Gain immediate control over your card’s usage by easily locking or unlocking it from the app, preventing unauthorized transactions.

Keep tabs on your transactions: View real-time transaction details, including transaction types, amounts, and locations, to stay on top of your spending habits.

Set personalized alerts: Receive instant notifications for low balances, fraudulent transactions, or even when your card is used at unfamiliar locations, ensuring you’re always in the know.

Manage multiple cards seamlessly: Access and manage multiple debit card accounts from a single app, eliminating the need to switch between platforms.

With Manage My Cards, you gain a powerful tool for proactive financial management, ensuring you always have a clear overview of your debit card finances. Getting started is easy. Simply click on the link in Crest Savings mobile app then customize usage settings and alert preferences.

Enhanced Fraud Alerts

Effective January 30, 2025. Our Fraud Detection System monitors your debit card transactions 24/7 for suspicious activity. If potentially fraudulent transactions are detected on your card account, we’ll contact you immediately by phone, text message or mail.

What we look for

  • Purchases that fall outside your normal buying patterns
  • Purchases made at times or locations that are unusual for you
  • Purchases that match known fraud trends

Contact methods

  • If a cell phone number is on file we will contact you by text alert if you enrolled in Crest Savings Bank’s Fraud Alerts.
  • For those who don’t have a cell phone on file or have opted out of text alerts, you may be contacted by the primary phone number on file.
  • If we are unable to reach you by text or phone, we will send a notification by mail.

How Two Way Text alerts work

  • If a transaction(s) appears suspicious we will send you a text message to your mobile device, usually within minutes, asking if the transaction(s) is fraudulent.
    • Example Text: FreeMSG Crest Savings Fraud Center 833-735-1892 $125.00 on card XXXX at Merchant1? If valid reply YES, fraud NO. To Opt Out, STOP.
    • Simply reply “Yes” or “No” letting us know if the transaction(s) is fraudulent.  Based on your reply, you will receive one of these messages:
  • If you reply “Yes”
    • Example Response Text: FreeMSG Crest Savings Fraud Center 833-735-1892. Thank you for confirming this activity. You may continue to use your card. To Opt Out reply STOP. (If your transaction was previously denied, you can retry the transaction)
  • If you reply “No”:
    • Example Response Text: FreeMSG Crest Savings Fraud Center 833-735-1892. Your response has placed a block on the card. Call s immediately at 833-735-1892, avail 24/7. To Opt Out reply STOP.
  • Reply “STOP” at any time to discontinue mobile fraud alerts.
  • Please Note: Message and Data Rates may apply.

What you need to know

  • An initial enrollment text will be sent to your mobile device Example Text: Crest Savings Bank Fraud Alerts. Reply YES to enroll. Reply HELP for help, STOP to cancel. Msg & Data Rates May Apply.
  • If you reply “Yes”, you will receive the following text: Crest Savings Bank Fraud Alerts. Thank you for enrolling. Reply HELP for help, STOP to cancel. Msg & Data Rates May Apply.
  • If you reply “Stop” you will discontinue text alerts.
  • If you do not reply the fraud department will call your mobile device. If still no response a letter will be mailed to your home.
  • Refer to Debit Card Terms and Conditions and Privacy Policy for further clarification.

Help us protect you

  • Keep contact information up to date including your mailing address, mobile number, email and home phone number.
  • Never share personal account information – Crest Savings Bank or its affiliates will never request sensitive account information via text message or email. Don’t provide your SSN, account number(s), card PIN, mailing address, etc.

EMV Chip

We’re pleased to introduce the added security of chip technology to your Crest Savings Debit MasterCard, so you have the latest in secure payment technology and the best experience possible whenever you use your debit cards. This technology enhances fraud protection and improves security every time you make purchases at a chip-enabled terminal.

Regardless of what type of terminal a merchant has, you’ll be able to use your card anywhere Debit MasterCard is accepted.

  • At retailers with chip-enabled terminals. Insert your card and follow the prompts on the terminal.
  • At retailers without chip terminals. Swipe your card and proceed as you normally would.
  • Over the phone or online. Provide your card information the way you always have when you’re ready to make a purchase.

Get your card today!

Our Wildwood and Cape May Court House locations offer Instant Issue Debit Cards!  Stop by today!

Wildwood Office
3301 Pacific Avenue
Wildwood, NJ 08260
Mon – Fri: 9:00am – 4:00pm

Cape May Court House Office
302 S Main Street
Cape May Court House, NJ 08210
Mon – Fri: 9:00am – 4:00pm